Customer Support Chat Policy

Service Suspension:

1. Right to Suspend Service: ‘The Ethnic Tribe’ may suspend its live support service at any time without prior notice.

Responsibility and Delays:

1. No Responsibility for Delays: ‘The Ethnic Tribe’ and its executives are not responsible for any delays in responding to queries via chat.

Storage of Communication:

1. Storage of Chats: Communications through chat may be stored by ‘The Ethnic Tribe’ for reference purposes.
2. Access to Stored Information: Customers do not have the right to access stored chat information at a later date.

Content Restrictions:

1. Prohibited Content: During chat sessions, you must not share any information that is:
   • Unlawful
   • Threatening
   • Abusive
   • Defamatory
   • Obscene
2. Prohibited Activities: The chat service must not be used for:
   • Selling products
   • Advising on business opportunities
   • Any other form of solicitation

Agreement to Terms:

Consent to Terms: You may proceed to chat with ‘The Ethnic Tribe’ online customer care executive only if you agree to the above terms and conditions.