Terms and Conditions

Introduction

At TheEthnicTribe, we prioritize the protection of your personal information and ensure its secure and confidential use. This Privacy Policy outlines the types of information we collect, how we collect it, its usage, and the measures you can take to control the disclosure of your information.

Scope of the Policy

This Privacy Policy applies to personal data collected through our website, www.theethnictribe.com (“Site”), or through direct contact with us. While we strive to comply with the privacy laws of other countries, we cannot guarantee full compliance and provide this policy primarily for the protection of data within our control.

Information Collection

We collect various types of information, including:

• Personal Identification Information: Name, email address, phone number, postal address.
• Payment Information: Credit/debit card details, billing information.
• Usage Data: Information about how you interact with our Site, including IP address, browser type, pages visited, and the time spent on our Site.

Methods of Information Collection

The information is collected through various means such as:

• Direct Interaction: When you fill out forms on our Site, make a purchase, or contact us.
• Automated Technologies: Through cookies, server logs, and similar technologies that track your activities on our Site.

Use of Collected Information

The information we collect is used to:

• Process and manage your purchases.
• Provide customer support and respond to inquiries.
• Improve our Site and services.
• Send promotional communications, where consent has been provided.
• Comply with legal obligations and prevent fraudulent activities.

Disclosure of Information

We are committed to keeping your personal information confidential. However, we may disclose your information to:

• Service Providers: Who assist in operating our Site and services.
• Legal Authorities: When required by law to comply with legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

Protection of Your Information

We implement robust security measures to protect your personal data from unauthorized access, use, or disclosure. However, we are not responsible for any breach of security or disclosure of your personal data by third parties who are not under our control, such as advertisers or linked websites.

Third-Party Links

Our Site may contain links to other websites with different privacy practices. We are not responsible for the privacy policies or practices of these external sites and encourage you to review their privacy policies.

Consent

By using our Site and services, you consent to the terms of this Privacy Policy. We will seek your explicit consent where required by applicable law, particularly before collecting sensitive information.

Your Rights

You have the right to:

• Access and review your personal data.
• Request corrections to your personal data.
• Opt-out of receiving promotional communications.
• Request deletion of your personal data, subject to legal requirements.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [insert contact information].

Updates to the Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Use of Information Collected by Us

At TheEthnicTribe, we require your personal information to manage our relationship with you and to provide our services effectively. Below, we detail how we use the information we collect, including identity details, contact details, banking information, and account history.

Primary Uses

1. Communication:
   • To communicate with you regarding your account, orders, and any inquiries or complaints.
   • To send you updates on our products, services, and promotions.
2. Customer Relationship Management:
   • To maintain and improve our relationship with you.
   • To provide customer support and resolve disputes.
3. Service Provision:
   • To assess, process, and deliver products, services, and facilities.
   • To establish and verify your identity and background.
4. Marketing and Promotions:
   • To suggest products and promotional offers that may interest you.
   • To send you information about upcoming promotions and events organized by us or our selected third parties.
   • To send seasonal greetings messages.
5. Internal Record Keeping and Administration:
   • To maintain and update our internal records.
   • To conduct internal administrative tasks efficiently.
6. Research and Analysis:
   • To compile statistical and demographic profiles for business and marketing purposes.
   • To monitor, review, and improve our products, services, events, and promotions.
   • To conduct market research, customer profiling, and analysis of customer patterns and choices.
7. Payment Processing:
   • To process payments related to your transactions with us.
   • To determine and verify service charges payable by you.
8. Legal and Regulatory Compliance:
   • To comply with statutory or regulatory requirements.
   • To detect, investigate, and prevent fraudulent, prohibited, or illegal activities.

Use of Information Based on Your Consent

With your consent, we may also use your information for the following purposes:

1. Direct Marketing:
   • To facilitate direct marketing and promotional activities, including sending you promotional communications via email and push notifications.
   • Please refer to the “Direct Marketing” section for more details.
2. Special Categories of Data:
   • To process special categories of data (e.g., health data), but only with your explicit consent.
3. Additional Purposes:
   • For any other purposes for which we have obtained your consent.

Your Control Over Information Disclosure

You have control over how we disclose your information. If you wish to opt-out of certain uses or have any questions regarding this policy, please contact us at [support@theethnictribe.com]. We are committed to protecting your privacy and ensuring that your personal information is used responsibly.

Thank you for trusting TheEthnicTribe with your personal information.

Disclosure of Personal Information

At TheEthnicTribe, we collect your personal information solely to conduct our business and enhance our services. We do not sell or trade your personal information to third parties. However, we may share your personal information with other organizations under the following circumstances:

1. Legal Obligations:
   • When required by law or a public authority, or for the administration of justice.
2. Legal Rights:
   • To establish, exercise, or defend our legal rights, including preventing fraud.
3. Business Restructuring:
   • In the event of a restructuring, sale, or transfer of our business (or part of it), such as during a takeover or merger.
4. Internal Use:
   • With the staff of TheEthnicTribe for data processing and storage, providing access to our services, customer support, service improvements, and content development.
5. Third-Party Service Providers:
   • With third-party service providers for marketing, advertising, communications, infrastructure, hosting, IT services, payment processing, customer service, debt collection, data analysis, and enhancement. These providers are authorized to use your personal information only in connection with providing their services.
6. Aggregate or De-Identified Data:
   • We may disclose aggregate or de-identified data that is not personally identifiable with third parties, including our commercial and strategic partners.

By accepting our Terms of Service, you consent to our collection and storage of your personal information as long as you use our services, subject to the limitations outlined in this Privacy Policy.

Retention of Personal Information

We take reasonable steps to destroy, de-identify, or redact personal information securely when it is no longer needed for the purposes it was collected, or when retention is no longer necessary for legal or business purposes.

How We Protect Your Information

We employ various security measures to protect your personal information:

1. Credit Card Information:
   • We reveal only the last four digits of your credit card numbers when confirming an order. The entire credit card number is transmitted securely to the appropriate credit card company during order processing.
2. Secure Servers:
   • Personal information you provide is maintained on secure servers and our internal systems. We take appropriate measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
3. Security Procedures:
   • We maintain physical, electronic, and managerial procedures to safeguard and secure the data stored on our system. This includes preventing unauthorized access, maintaining data accuracy, and ensuring the correct use of information.
4. User Responsibility:
   • It is crucial for you to protect against unauthorized access to your password and computer. Always sign off when finished using a shared computer.

Despite our efforts, no data transmission or storage system can be guaranteed 100% secure. If you believe your interaction with us is no longer secure (e.g., if you suspect your account has been compromised), please notify us immediately by visiting https://theethnictribe.com/pages/contact-us.

We cannot guarantee that our Site will function flawlessly and without interruptions. We are not liable for damages resulting from the use of electronic communication, including delays, interceptions, or manipulations by third parties, or computer programs used for communication and virus transmission.

Direct Marketing

With your consent, we may occasionally contact you using your name, email address, phone number, and other relevant information through various channels, including emails, SMS, calls, push notifications, WhatsApp, or social media. This may include information about:

• Our products and services
• Membership programs
• Satisfaction surveys
• Events
• Offers and promotions

If you wish to opt-out of receiving marketing communications, you can do so at any time, free of charge, by emailing us at okhaicfe@okhai.org or by contacting us via https://theethnictribe.com/pages/contact-us.

Children’s Privacy

If you are under 18, you are not authorized to use the Site without parental or guardian supervision and consent. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us so we can take appropriate steps to delete it.

Parents are encouraged to use online parental control tools to prevent children from submitting information online without permission or accessing harmful material.

Your Rights

You have the following rights regarding your personal information:

1. Right of Access: To the personal information we hold about you.
2. Right of Rectification: To correct incomplete or inaccurate personal information.
3. Right to Erasure: To delete your personal information, except for information related to unshipped orders.
4. Right to Restrict Processing: To limit how we process your personal information.
5. Right to Object: To processing for profiling purposes.
6. Right to Data Portability: To transfer your personal information to another service provider.

We strive to honor these rights within one month whenever possible. You may also withdraw your consent for direct marketing or our processing of your personal information at any time. However, withdrawing consent may limit our ability to provide certain services.

We may reject requests that are unreasonable or not legally required, especially those that are impractical, require disproportionate technical effort, or pose operational risks. We retain information as required or permitted by law, for billing, record-keeping, and fulfilling the purposes described in this Privacy Policy. We take reasonable measures to securely destroy or de-identify personal information when it is no longer required.

Changes to Privacy Policy

Our Privacy Policy may be updated to reflect legal, regulatory, or operational changes. Any amendments will be posted on our website at  www.theethinctribe.com. We will not send individual notices of changes.

By continuing to use the Site after changes are posted, you acknowledge and agree to the updated Privacy Policy. Please review the policy periodically to stay informed of our latest practices.

Miscellaneous

This Privacy Policy is governed by the laws of India and is written in English. In the event of any inconsistency between the English version and any translated version, the English version shall prevail.